Designing for Success: Hardscape Strategies for Growth & Client Satisfaction
In this episode, Alex talks to Justin Tal from Creative Design Maintenance who shares his approach to building a thriving hardscaping business by combining top-tier design with smart sales strategies. From qualifying leads efficiently to incorporating financing options that boost project value, Justin walks us through the key tactics that have helped him stand out in a competitive market. Whether you’re looking to enhance your design offerings or improve customer service, this episode is packed with valuable insights.
Key Takeaways:
Qualifying Leads with Precision: Charged consultations and price ranges help Justin filter out unqualified leads early.
Leveraging Financing for Upselling: Financing enables clients to expand their projects, boosting overall project value by 10-20%.
Customer Service as a Differentiator: Justin’s exceptional customer service, including daily updates, builds trust and keeps clients engaged.
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