How to Build a Landscape Company People Want to Work For | Hiring, Retention & Culture

This episode breaks down one of the most misunderstood growth levers in the landscape industry:

Building careers — not just filling jobs.

Alex sits down with Chris Mace (VP of Construction & Design) and Lisa Riess (HR Leader) from Gelderman Landscape Services to unpack how intentional people strategy drives profitability, retention, and long-term growth.

They dive into:

  • Why consistent, guaranteed pay is a competitive advantage in a seasonal industry

  • How clear career paths unlock loyalty, performance, and leadership from within

  • The real cost of employee turnover — and why most contractors underestimate it

  • How training, communication, and culture outperform “quick hires” every time

  • What small and mid-sized contractors can realistically implement without a full HR department

If you want to grow a stronger company, execute better work, and stop losing your best people — this episode lays out the blueprint.

😎 Enjoyed this episode?
Chris and Lisa share exactly how Gelderman built a culture that fuels growth — and these are the kinds of conversations we’re bringing live to the Hardscaper Showcase 2026 Tour.

🔗 https://events.hardscaper.com/

Learn more about Gelderman Landscape Services:
🌐 https://geldeman.com/

🎧 Listen now — because the next generation of great landscape companies will be built by leaders who take care of their people.

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How to get better at hiring the right people for your company.

Etienne “ET” Leger runs one of the largest hardscape restoration businesses in Canada. Over the last few years, he has quadrupled the number of teams he employs and maintains a 40% net profit annually! How does he do it? By placing a tremendous amount of focus and energy on his people. Hiring is one of the biggest pain points in scaling a company and it can be difficult to know whether or not the person you hire will add value to your organization, but ET has found a way to introduce aspects to his culture that has earned him the trust and respect from all of his hires.