Setting Your Business for Growth with Creative Design & Maintenance

Justin Tal, owner of Creative Design and Maintenance, shares his journey from a maintenance company to a successful hardscaping business. He emphasizes the importance of communication with clients and implementing digital systems for project management. Justin discusses the significance of creating checklists and processes for efficient operations and scaling the business. He also highlights the role of financing in growing the business and the importance of a solid brand, website, and sales process. Justin concludes by emphasizing the value of targeting the right customers and analyzing marketing channels.

  • Implement digital systems for communication and project management to improve efficiency and client satisfaction.
  • Create checklists and processes to ensure consistency and streamline operations.
  • Consider offering financing options to increase sales and attract more clients.
  • Educate clients on the installation process and project costs to manage expectations and build trust.
  • Target the right customers and analyze marketing channels to maximize the effectiveness of your advertising efforts.


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The Hardscaper High Five was first introduced as part of Hardscaper Showcase earlier in 2023. If you couldn’t make it out to one of those events, head over to [https://hardscaper.com/2023-virtual-showcase/] to check it out for free!

We launch new episodes every Tuesday, so be sure to sign up to our Facebook or Instagram page to be the first to get notified! 

Have an idea for an episode, or a problem you’d like to see us explore? Hit us up at podcast@hardscaper.com or send us a DM on Instagram @hardscaper_ 



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