If you’ve been in the hardscaping game for a while, you’re probably familiar with the 5S lean management system: Sort, Set in Order, Shine, Standardize and Sustain.
It can get a little tedious, but in many cases it’s critical to running an efficient business.
On this episode of Hardscape Growth, I talk with Stephane Poirier, Owner of Peartree Property Services, about the role the 5S system plays in his development of best practices and standard operating procedures.
We also talked about:
- The use of mobile apps to improve communication in the field.
- Making sales calls and presentations more impactful and efficient.
- The importance of innovation.
- Using props and samples to enhance sales presentations.